To book an appointment with a doctor call 0121 557 1328 from 8am Monday to Friday.

Urgent cases are seen on the day. All children under 5 years of age will be reviewed on a same day basis if parents are concerned.

Routine appointments can also be booked online via the link at the top of this page.

You have the option to book up to 2 weeks in advance if this is more convenient for you. (You are able to phone the surgery anytime during normal opening hours for a pre-bookable appointment.)

If you wish to speak to a member of staff in confidence please ask at the reception on arrival.

Please attend on time for your appointment.

Our Practice is twinned with Dr Andreou and Partners at Oldbury Health centre, Albert Street Oldbury B69 4DE.

Oldbury Health Centre will also offer extended hours opening between 6.30pm and 8pm Monday to Friday at the Albert Street site.

If you have any queries please ask a member of staff who will be happy to help you.

The doctor/nurse will be happy to give advice over the phone when they are not consulting.

Unless your call is URGENT you may be asked to call back at a convenient time.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Home Visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am if possible.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.

These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable before arranging any such examination. Please inform the receptionist when arranging such appointments.